Nondiscrimination & Language Assistance

Notice of Nondiscrimination

Pediatric GI of El Paso, PLLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. Pediatric GI of El Paso, PLLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Pediatric GI of El Paso, PLLC:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, in a timely manner, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language assistance services to people whose primary language is not English, in a timely manner, when needed for meaningful access, such as:
  • Qualified interpreters
  • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Section 1557 Coordinator at (915) 615-7005 (TTY: 711), email info@elppedsgi.com, or ask our front desk.

Grievances

If you believe that Pediatric GI of El Paso, PLLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Section 1557 Coordinator
Pediatric GI of El Paso, PLLC
1351 N. Zaragoza Road, Suite J-1, El Paso, Texas 79936
Phone: (915) 615-7005 (TTY: 711) · Fax: 855-618-2437
Email: info@elppedsgi.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Section 1557 Coordinator is available to help you.

U.S. Department of Health and Human Services

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at www.hhs.gov/ocr/complaints.

This notice is available on our website at elppedsgi.com/nondiscrimination.

Language Assistance & Auxiliary Aids — Free of Charge

ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (915) 615-7005 (TTY: 711) or speak to our front desk.

• Español (Spanish)ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 915-615-7005 (TTY: 711).
• Tiếng Việt (Vietnamese)CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 915-615-7005 (TTY: 711).
• 繁體中文 (Chinese)注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 915-615-7005 (TTY: 711)。
• 한국어 (Korean)주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 915-615-7005 (TTY: 711) 번으로 전화해 주십시오.
• العربية (Arabic)ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 915-615-7005 (رقم هاتف الصم والبكم: 711).
• اردو (Urdu)خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 915-615-7005 (TTY: 711).
• Tagalog (Filipino)PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 915-615-7005 (TTY: 711).
• Français (French)ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 915-615-7005 (ATS : 711).
• हिंदी (Hindi)ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 915-615-7005 (TTY: 711) पर कॉल करें।
• فارسی (Persian)توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 915-615-7005 (TTY: 711) تماس بگیرید.
• Deutsch (German)ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 915-615-7005 (TTY: 711).
• ગુજરાતી (Gujarati)સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 915-615-7005 (TTY: 711).
• Русский (Russian)ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 915-615-7005 (телетайп: 711).
• 日本語 (Japanese)注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。915-615-7005 (TTY: 711) まで、お電話にてご連絡ください。
• ພາສາລາວ (Lao)ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 915-615-7005 (TTY: 711).

Complaints About Licensed Professionals (Texas)

Complaints about nurse practitioners can be made to the Texas Board of Nursing. Complaints about speech-language pathologists and dietitians can be made to the Texas Department of Licensing and Regulation.

See also: Notice of Privacy Practices · Website Privacy Policy